/* =====================================================================
   One Worker — platform UI
   Warm premium SaaS: espresso sidebar · paper content · vermilion/pine/gold
   ===================================================================== */
:root{
  --paper:#F4EEE2; --paper-2:#ECE3D1; --card:#FBF8F1; --white:#FFFDF8;
  --ink:#1B1714; --ink-2:#5A4F44; --muted:#8B8071;
  --accent:#E0451E; --accent-d:#BE3514; --accent-soft:#FBE3DB;
  --pine:#1E5A43; --pine-soft:#DCEAE0; --pine-bright:#3DAE6E;
  --gold:#C0872A; --gold-soft:#F2E6CE;
  --espresso:#15100C; --paper-dk:#F1E8D8;
  --line:rgba(27,23,20,.12); --line-2:rgba(27,23,20,.07);
  --font-display:"Fraunces",Georgia,serif;
  --font:"Hanken Grotesk",system-ui,sans-serif;
  --mono:"IBM Plex Mono",ui-monospace,monospace;
  --r:14px; --r-sm:10px; --r-lg:20px;
  --shadow-sm:0 1px 2px rgba(27,23,20,.05),0 4px 12px -6px rgba(27,23,20,.10);
  --shadow-md:0 18px 40px -20px rgba(27,23,20,.30);
}
*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}
body{font-family:var(--font);background:var(--paper);color:var(--ink);line-height:1.5;-webkit-font-smoothing:antialiased}
a{color:inherit;text-decoration:none}
button{font:inherit;cursor:pointer;border:none;background:none;color:inherit}
input,select,textarea{font:inherit;color:inherit}
.muted{color:var(--muted)}.tiny{font-size:.78rem}.pad{padding:1.4rem}
.ic{display:inline-grid;place-items:center}.ic svg{display:block}

/* ---------- layout ---------- */
.app{display:grid;grid-template-columns:250px 1fr;min-height:100vh}

/* ---------- sidebar ---------- */
.sidebar{background:var(--espresso);color:var(--paper-dk);display:flex;flex-direction:column;padding:1.1rem .9rem;position:sticky;top:0;height:100vh;z-index:40}
.side-brand{display:flex;align-items:center;gap:.6rem;padding:.4rem .5rem 1.2rem;font-family:var(--font-display);font-weight:600;font-size:1.3rem}
.side-brand .brand-mark{display:grid;place-items:center;width:34px;height:34px;border-radius:9px;background:var(--paper);color:var(--ink)}
.side-brand .brand-mark svg{width:20px;height:20px}
.side-nav{display:flex;flex-direction:column;gap:.15rem;margin-top:.4rem}
.side-nav a{display:flex;align-items:center;gap:.7rem;padding:.62rem .7rem;border-radius:10px;color:rgba(241,232,216,.72);font-weight:500;font-size:.94rem;transition:background .15s,color .15s}
.side-nav a .ic svg{width:18px;height:18px;opacity:.85}
.side-nav a:hover{background:rgba(255,255,255,.06);color:var(--paper-dk)}
.side-nav a.active{background:var(--accent);color:#fff}
.side-nav a.active .ic svg{opacity:1}
.nav-count{margin-left:auto;font-family:var(--mono);font-size:.7rem;background:rgba(255,255,255,.12);padding:.1em .5em;border-radius:100px;min-width:20px;text-align:center}
.side-nav a.active .nav-count{background:rgba(0,0,0,.2)}
.nav-dot{margin-left:auto;width:8px;height:8px;border-radius:50%;background:var(--accent)}
.side-nav a.active .nav-dot{background:#fff}
.side-foot{margin-top:auto;display:flex;flex-direction:column;gap:.6rem;padding-top:1rem}
.side-settings{display:flex;align-items:center;gap:.7rem;padding:.62rem .7rem;border-radius:10px;color:rgba(241,232,216,.72);font-weight:500;font-size:.94rem}
.side-settings .ic svg{width:18px;height:18px}
.side-settings:hover,.side-settings.active{background:rgba(255,255,255,.06);color:var(--paper-dk)}
.side-status{display:flex;align-items:center;gap:.5rem;padding:.5rem .7rem;font-size:.78rem;color:rgba(241,232,216,.5);font-family:var(--mono)}
.live-dot{width:8px;height:8px;border-radius:50%;background:var(--pine-bright);position:relative}
.live-dot::after{content:"";position:absolute;inset:0;border-radius:50%;background:var(--pine-bright);animation:pulse 1.8s ease-out infinite}
@keyframes pulse{0%{transform:scale(1);opacity:.6}100%{transform:scale(3);opacity:0}}

/* ---------- main / topbar ---------- */
.main{display:flex;flex-direction:column;min-width:0}
.topbar{display:flex;align-items:center;gap:1rem;padding:0 clamp(1rem,3vw,2rem);height:66px;background:rgba(244,238,226,.85);backdrop-filter:blur(10px);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:30}
.page-title{font-family:var(--font-display);font-weight:600;font-size:1.5rem;letter-spacing:-.02em}
.top-actions{margin-left:auto;display:flex;align-items:center;gap:.7rem}
.avatar{display:grid;place-items:center;width:36px;height:36px;border-radius:50%;background:var(--ink);color:var(--paper);font-size:.8rem;font-weight:700;font-family:var(--mono)}
.hamburger{display:none;flex-direction:column;gap:4px;padding:6px}
.hamburger span{width:20px;height:2px;background:var(--ink);border-radius:2px}
.view{padding:clamp(1.1rem,3vw,2rem);max-width:1500px;width:100%}

/* ---------- buttons ---------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:.45em;background:var(--ink);color:var(--paper);font-weight:600;font-size:.92rem;padding:.6em 1.1em;border-radius:100px;border:1.5px solid transparent;transition:transform .2s,background .2s,color .2s,box-shadow .2s;white-space:nowrap}
.btn:hover{transform:translateY(-1px)}
.btn-primary{background:var(--accent);color:#fff;box-shadow:0 6px 16px -8px rgba(224,69,30,.6)}
.btn-primary:hover{background:var(--accent-d)}
.btn-accent{background:var(--accent);color:#fff;font-size:1rem;padding:.8em 1.2em}
.btn-ghost{background:transparent;color:var(--ink);border-color:var(--line)}
.btn-ghost:hover{background:var(--ink);color:var(--paper);border-color:var(--ink)}
.btn-sm{padding:.5em .95em;font-size:.86rem}
.btn-xs{padding:.35em .7em;font-size:.78rem;border-radius:8px}
.btn-block{display:flex;width:100%}
.icon-btn{width:34px;height:34px;border-radius:9px;display:grid;place-items:center;color:var(--muted);font-size:1.1rem}
.icon-btn:hover{background:var(--paper-2);color:var(--ink)}

/* ---------- panels & generic ---------- */
.panel{background:var(--card);border:1px solid var(--line);border-radius:var(--r-lg);padding:1.3rem}
.panel-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:1rem}
.panel-head h3{font-family:var(--font-display);font-weight:600;font-size:1.18rem;letter-spacing:-.01em}
.toolbar{display:flex;align-items:center;justify-content:space-between;gap:1rem;margin-bottom:1.3rem;flex-wrap:wrap}
.tb-title{font-family:var(--font-display);font-weight:600;font-size:1.2rem}

/* ---------- stat row ---------- */
.stat-row{display:grid;grid-template-columns:repeat(6,1fr);gap:.9rem;margin-bottom:1.4rem}
.stat-card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:1.1rem 1.2rem;box-shadow:var(--shadow-sm)}
.sc-label{font-family:var(--mono);font-size:.72rem;letter-spacing:.06em;text-transform:uppercase;color:var(--muted)}
.sc-val{font-family:var(--font-display);font-weight:600;font-size:1.9rem;letter-spacing:-.02em;line-height:1.1;margin:.3rem 0}
.sc-val.accent{color:var(--accent)}.sc-val.pine{color:var(--pine)}.sc-val.gold{color:var(--gold)}
.sc-sub{font-size:.8rem;color:var(--muted)}

/* ---------- dashboard ---------- */
.dash-grid{display:grid;grid-template-columns:1.3fr 1fr;gap:1.2rem}
.activity{display:flex;flex-direction:column;gap:.2rem}
.activity li{display:flex;align-items:center;gap:.8rem;padding:.7rem 0;border-bottom:1px solid var(--line-2)}
.activity li:last-child{border-bottom:none}
.act-ic{display:grid;place-items:center;width:32px;height:32px;border-radius:9px;flex-shrink:0;background:var(--paper-2);color:var(--ink-2)}
.act-ic.phone{background:var(--accent-soft);color:var(--accent)}
.act-ic.star{background:var(--gold-soft);color:var(--gold)}
.act-ic.bolt{background:var(--accent-soft);color:var(--accent)}
.act-ic.chat,.act-ic.users{background:var(--pine-soft);color:var(--pine)}
.act-txt{flex:1;font-size:.9rem;color:var(--ink-2)}.act-txt b{color:var(--ink);font-weight:600}
.act-time{font-size:.74rem;color:var(--muted);font-family:var(--mono);white-space:nowrap}
.bars{display:flex;align-items:flex-end;gap:.6rem;height:130px;padding-top:.5rem}
.bar-col{flex:1;display:flex;flex-direction:column;align-items:center;gap:.4rem;height:100%}
.bar{width:100%;max-width:30px;background:linear-gradient(180deg,var(--accent),var(--accent-d));border-radius:7px 7px 3px 3px;min-height:5px;display:flex;align-items:flex-start;justify-content:center;margin-top:auto;position:relative;transition:height .5s cubic-bezier(.2,.8,.2,1)}
.bar span{font-size:.68rem;color:#fff;font-family:var(--mono);margin-top:3px}
.bar-lab{font-size:.72rem;color:var(--muted);font-family:var(--mono)}
.mini-list{display:flex;flex-direction:column;gap:.1rem}
.mini-list li{display:flex;align-items:center;gap:.7rem;padding:.55rem 0;border-bottom:1px solid var(--line-2);font-size:.9rem}
.mini-list li:last-child{border-bottom:none}
.dot{width:9px;height:9px;border-radius:50%;flex-shrink:0;background:var(--muted)}
.dot.pine{background:var(--pine-bright)}.dot.gold{background:var(--gold)}
.ml-main{flex:1;display:flex;flex-direction:column}.ml-main small{color:var(--muted);font-size:.78rem}
.ml-time{font-family:var(--mono);font-size:.76rem;color:var(--muted)}

/* ---------- avatars / tags / pills ---------- */
.ava{display:grid;place-items:center;width:34px;height:34px;border-radius:50%;background:var(--paper-2);color:var(--ink-2);font-size:.76rem;font-weight:700;font-family:var(--mono);flex-shrink:0}
.ava.sm{width:26px;height:26px;font-size:.66rem}
.ava.lg{width:54px;height:54px;font-size:1.1rem}
.tag{font-family:var(--mono);font-size:.72rem;background:var(--paper-2);color:var(--ink-2);padding:.2em .6em;border-radius:6px}
.pill{font-size:.74rem;font-weight:600;padding:.22em .7em;border-radius:100px;background:var(--paper-2);color:var(--ink-2);white-space:nowrap}
.pill.accent{background:var(--accent-soft);color:var(--accent-d)}
.pill.pine{background:var(--pine-soft);color:var(--pine)}
.pill.gold{background:var(--gold-soft);color:var(--gold)}
.pill.ink{background:var(--paper-2);color:var(--ink-2)}

/* ---------- tables ---------- */
.searchbox{display:flex;align-items:center;gap:.5rem;background:var(--card);border:1px solid var(--line);border-radius:100px;padding:.45rem .9rem;min-width:240px}
.searchbox svg{width:16px;height:16px;color:var(--muted)}
.searchbox input{border:none;background:none;outline:none;width:100%;font-size:.9rem}
.table-wrap{background:var(--card);border:1px solid var(--line);border-radius:var(--r-lg);overflow:hidden}
.data-table{width:100%;border-collapse:collapse}
.data-table th{text-align:left;font-family:var(--mono);font-size:.72rem;letter-spacing:.05em;text-transform:uppercase;color:var(--muted);padding:.9rem 1.1rem;border-bottom:1px solid var(--line)}
.data-table td{padding:.85rem 1.1rem;border-bottom:1px solid var(--line-2);font-size:.9rem;vertical-align:middle}
.data-table tbody tr:last-child td{border-bottom:none}
.data-table tbody tr[data-action]{cursor:pointer;transition:background .15s}
.data-table tbody tr[data-action]:hover{background:var(--paper)}
.data-table td:first-child{display:flex;align-items:center;gap:.7rem}
.cell-main{display:flex;flex-direction:column}.cell-main small{color:var(--muted);font-size:.78rem}
.data-table.compact td,.data-table.compact th{padding:.6rem .8rem}
.data-table.compact td:first-child{gap:.5rem}

/* ---------- kanban ---------- */
.kanban{display:grid;grid-template-columns:repeat(7,minmax(180px,1fr));gap:.8rem;overflow-x:auto;padding-bottom:.5rem}
.kcol{background:var(--paper-2);border-radius:var(--r);padding:.6rem;min-width:180px}
.kcol-head{display:flex;align-items:center;justify-content:space-between;font-size:.8rem;font-weight:700;padding:.4rem .5rem;border-radius:8px;background:var(--card);border-left:3px solid var(--muted)}
.kcol-head.accent{border-color:var(--accent)}.kcol-head.pine{border-color:var(--pine-bright)}.kcol-head.gold{border-color:var(--gold)}.kcol-head.ink{border-color:var(--ink)}
.kcount{font-family:var(--mono);color:var(--muted)}
.kcol-sub{font-family:var(--mono);font-size:.72rem;color:var(--muted);padding:.35rem .5rem .5rem}
.kcol-body{display:flex;flex-direction:column;gap:.5rem;min-height:40px}
.kc{background:var(--card);border:1px solid var(--line);border-radius:10px;padding:.7rem .75rem;box-shadow:var(--shadow-sm)}
.kc-top{display:flex;align-items:center;gap:.5rem;margin-bottom:.4rem;font-size:.84rem}
.kc-title{font-size:.82rem;color:var(--ink-2);margin-bottom:.5rem}
.kc-foot{display:flex;align-items:center;justify-content:space-between}
.kc-val{font-family:var(--mono);font-weight:600;font-size:.82rem;color:var(--pine)}
.kc-move{display:flex;gap:.25rem}
.mv{width:24px;height:24px;border-radius:7px;background:var(--paper-2);color:var(--ink-2);font-size:1rem;line-height:1;display:grid;place-items:center;transition:background .15s}
.mv:hover{background:var(--accent);color:#fff}
.kempty{color:var(--muted);text-align:center;padding:.6rem;font-size:.85rem}

/* ---------- inbox ---------- */
.inbox{display:grid;grid-template-columns:320px 1fr;gap:0;background:var(--card);border:1px solid var(--line);border-radius:var(--r-lg);overflow:hidden;height:calc(100vh - 66px - 2*clamp(1.1rem,3vw,2rem))}
.conv-list{border-right:1px solid var(--line);overflow-y:auto}
.conv{display:flex;align-items:center;gap:.7rem;width:100%;text-align:left;padding:.85rem 1rem;border-bottom:1px solid var(--line-2);transition:background .15s}
.conv:hover{background:var(--paper)}
.conv.active{background:var(--paper);box-shadow:inset 3px 0 0 var(--accent)}
.conv-main{flex:1;min-width:0;display:flex;flex-direction:column}
.conv-main strong{font-size:.9rem}
.conv-main small{color:var(--muted);font-size:.78rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:170px}
.conv-meta{display:flex;flex-direction:column;align-items:flex-end;gap:.3rem}
.chan{font-family:var(--mono);font-size:.62rem;text-transform:uppercase;letter-spacing:.04em;padding:.15em .45em;border-radius:5px;background:var(--paper-2);color:var(--ink-2)}
.chan.voiceai{background:var(--accent-soft);color:var(--accent-d)}
.chan.instagram{background:var(--gold-soft);color:var(--gold)}
.chan.sms{background:var(--pine-soft);color:var(--pine)}
.unread{width:8px;height:8px;border-radius:50%;background:var(--accent)}
.thread{display:flex;flex-direction:column;min-width:0}
.thread-head{display:flex;align-items:center;gap:.7rem;padding:.9rem 1.1rem;border-bottom:1px solid var(--line)}
.thread-head small{display:block;color:var(--muted);font-size:.78rem}
.thread-head .btn{margin-left:auto}
.thread-body{flex:1;overflow-y:auto;padding:1.2rem;display:flex;flex-direction:column;gap:.7rem;background:var(--paper)}
.bubble{max-width:74%;padding:.6rem .85rem;border-radius:14px;font-size:.9rem;position:relative;line-height:1.4}
.bubble .b-time{display:block;font-size:.66rem;color:var(--muted);margin-top:.3rem;font-family:var(--mono)}
.bubble.them{align-self:flex-start;background:var(--card);border:1px solid var(--line);border-bottom-left-radius:5px}
.bubble.ai{align-self:flex-end;background:var(--ink);color:var(--paper-dk);border-bottom-right-radius:5px}
.bubble.ai .b-time{color:rgba(241,232,216,.55)}
.bubble.you{align-self:flex-end;background:var(--accent);color:#fff;border-bottom-right-radius:5px}
.bubble.you .b-time{color:rgba(255,255,255,.7)}
.ai-tag{display:inline-block;font-family:var(--mono);font-size:.58rem;background:var(--gold);color:#000;padding:.05em .35em;border-radius:4px;margin-right:.4em;vertical-align:middle}
.reply{display:flex;gap:.6rem;padding:.85rem 1.1rem;border-top:1px solid var(--line)}
.reply input{flex:1;border:1px solid var(--line);border-radius:100px;padding:.6rem 1rem;outline:none;background:var(--paper)}
.reply input:focus{border-color:var(--accent)}
.thread-empty{padding:3rem;text-align:center;color:var(--muted)}

/* ---------- calendar ---------- */
.agenda{display:flex;flex-direction:column;gap:1.3rem}
.agenda-day h4{font-family:var(--font-display);font-weight:600;font-size:1.05rem;margin-bottom:.6rem;color:var(--ink-2)}
.appt{display:flex;align-items:center;gap:1rem;background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:.9rem 1.1rem;margin-bottom:.6rem;box-shadow:var(--shadow-sm)}
.appt-time{font-family:var(--mono);font-weight:600;font-size:.9rem;color:var(--accent);min-width:78px}
.appt-main{flex:1}.appt-main small{display:block;color:var(--muted);font-size:.8rem}

/* ---------- reviews ---------- */
.rev-grid{display:grid;grid-template-columns:280px 1fr;gap:1.2rem;align-items:start}
.rev-summary{text-align:center}
.big-rating{font-family:var(--font-display);font-weight:600;font-size:3.4rem;line-height:1;color:var(--gold)}
.big-rating span{font-size:1.6rem}
.dist{margin-top:1.2rem;display:flex;flex-direction:column;gap:.4rem}
.dist-row{display:flex;align-items:center;gap:.6rem;font-size:.8rem;font-family:var(--mono);color:var(--muted)}
.dbar{flex:1;height:7px;background:var(--paper-2);border-radius:100px;overflow:hidden}
.dbar i{display:block;height:100%;background:var(--gold);border-radius:100px}
.rev-list{display:flex;flex-direction:column;gap:.9rem}
.review{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:1.1rem}
.review.pending{border-style:dashed;opacity:.85}
.rv-head{display:flex;align-items:center;gap:.7rem;margin-bottom:.6rem}
.rv-head small{display:block;color:var(--muted);font-size:.78rem}
.stars{margin-left:auto;color:var(--gold);letter-spacing:.05em}
.stars .off{color:var(--line)}
.rv-text{font-size:.92rem;color:var(--ink-2);line-height:1.5}
.replied{display:inline-block;margin-top:.7rem;font-size:.78rem;color:var(--pine);font-weight:600}

/* ---------- automations ---------- */
.wf-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:1rem}
.wf{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:1.2rem}
.wf.sig{border-color:var(--accent);box-shadow:0 0 0 1px var(--accent-soft)}
.wf-top{display:flex;align-items:flex-start;justify-content:space-between;gap:1rem}
.wf-top h4{font-family:var(--font-display);font-weight:600;font-size:1.08rem;margin-bottom:.25rem}
.sig-tag{font-family:var(--mono);font-size:.6rem;text-transform:uppercase;letter-spacing:.06em;background:var(--accent);color:#fff;padding:.15em .5em;border-radius:5px;vertical-align:middle}
.wf-foot{margin-top:.9rem;font-size:.85rem}
.flowmini{display:flex;align-items:center;gap:.5rem;flex-wrap:wrap;margin-top:.9rem;padding-top:.9rem;border-top:1px solid var(--line-2);font-size:.76rem;color:var(--ink-2)}
.flowmini span{background:var(--paper-2);padding:.3em .6em;border-radius:7px;font-weight:500}
.flowmini span.gold{background:var(--gold-soft);color:var(--gold)}
.fm-arrow{background:none!important;color:var(--muted);padding:0!important}

/* switch */
.switch{position:relative;display:inline-block;width:42px;height:24px;flex-shrink:0}
.switch input{opacity:0;width:0;height:0}
.switch span{position:absolute;inset:0;background:var(--line);border-radius:100px;transition:background .2s;cursor:pointer}
.switch span::before{content:"";position:absolute;left:3px;top:3px;width:18px;height:18px;background:#fff;border-radius:50%;transition:transform .2s;box-shadow:0 1px 3px rgba(0,0,0,.2)}
.switch input:checked+span{background:var(--pine-bright)}
.switch input:checked+span::before{transform:translateX(18px)}

/* ---------- front desk / settings / forms ---------- */
.fd-grid,.settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:1.2rem;align-items:start}
.form{display:flex;flex-direction:column;gap:.85rem}
.form label{display:flex;flex-direction:column;gap:.35rem;font-size:.84rem;font-weight:600;color:var(--ink-2)}
.form input,.form select,.form textarea{border:1px solid var(--line);border-radius:10px;padding:.6rem .8rem;background:var(--paper);outline:none;font-weight:400;color:var(--ink);transition:border-color .15s}
.form input:focus,.form select:focus,.form textarea:focus{border-color:var(--accent)}
.form textarea{resize:vertical}
.form .btn{align-self:flex-start;margin-top:.3rem}

/* contact detail (drawer) */
.cd-top{display:flex;align-items:center;gap:.9rem;margin-bottom:1.2rem}
.cd-top h3{font-family:var(--font-display);font-weight:600;font-size:1.3rem}
.cd-rows{display:grid;grid-template-columns:1fr 1fr;gap:.9rem;padding:1rem;background:var(--paper);border-radius:var(--r);margin-bottom:1.2rem}
.cd-rows>div{display:flex;flex-direction:column;gap:.15rem}
.cd-rows span{font-size:.74rem;font-family:var(--mono);color:var(--muted)}
.cd-rows b{font-size:.9rem}
.cd-h{font-family:var(--font-display);font-weight:600;font-size:1rem;margin:.6rem 0 .6rem}
.cd-line{display:flex;align-items:center;gap:.6rem;justify-content:space-between;padding:.55rem 0;border-bottom:1px solid var(--line-2);font-size:.88rem}
.cd-line>span:first-child{flex:1}
.cd-actions{display:flex;flex-wrap:wrap;gap:.5rem;margin-top:1.4rem}

/* ---------- drawer + scrim ---------- */
.scrim{position:fixed;inset:0;background:rgba(21,16,12,.42);z-index:60;opacity:0;transition:opacity .28s}
body.drawer-on .scrim{opacity:1}
.drawer{position:fixed;top:0;right:0;width:min(440px,94vw);height:100vh;background:var(--card);z-index:61;box-shadow:var(--shadow-md);display:flex;flex-direction:column;transform:translateX(100%);transition:transform .3s cubic-bezier(.2,.8,.2,1)}
body.drawer-on .drawer{transform:none}
.drawer-head{display:flex;align-items:center;justify-content:space-between;padding:1.2rem 1.4rem;border-bottom:1px solid var(--line)}
.drawer-head h2{font-family:var(--font-display);font-weight:600;font-size:1.3rem}
.drawer-body{padding:1.4rem;overflow-y:auto}

/* ---------- toasts ---------- */
.toasts{position:fixed;bottom:1.4rem;right:1.4rem;z-index:80;display:flex;flex-direction:column;gap:.6rem;max-width:360px}
.toast{background:var(--ink);color:var(--paper);padding:.8rem 1.1rem;border-radius:12px;font-size:.88rem;box-shadow:var(--shadow-md);opacity:0;transform:translateY(12px);transition:opacity .3s,transform .3s;border-left:3px solid var(--accent)}
.toast.in{opacity:1;transform:none}
.toast.ok{border-left-color:var(--pine-bright)}
.toast b{font-weight:700}

/* ---------- responsive ---------- */
@media (max-width:980px){
  .app{grid-template-columns:1fr}
  .sidebar{position:fixed;left:0;top:0;width:250px;transform:translateX(-100%);transition:transform .3s}
  body.nav-open .sidebar{transform:none}
  .hamburger{display:flex}
  .stat-row{grid-template-columns:repeat(3,1fr)}
  .dash-grid,.fd-grid,.settings-grid,.rev-grid{grid-template-columns:1fr}
  .inbox{grid-template-columns:1fr;height:auto}
  .conv-list{max-height:240px}
}
@media (max-width:560px){
  .stat-row{grid-template-columns:repeat(2,1fr)}
  .wf-grid{grid-template-columns:1fr}
  .top-actions .btn span:not(.ic){display:none}
}

/* ============ v2: clients · compliance · settings ============ */
.pill.rust{background:var(--accent-soft);color:var(--accent-d)}
.toolbar{display:flex;align-items:center;justify-content:space-between;gap:1rem;flex-wrap:wrap;margin-bottom:1.1rem}
.kpis{display:flex;gap:.7rem;flex-wrap:wrap}
.kpi{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:.7rem 1.1rem;min-width:104px}
.kpi-v{font-family:var(--mono);font-weight:600;font-size:1.4rem;letter-spacing:-.02em}
.kpi-l{font-size:.72rem;color:var(--muted);text-transform:uppercase;letter-spacing:.05em;margin-top:.1rem}
.row-actions{text-align:right;white-space:nowrap}
.health{display:inline-flex;align-items:center;gap:.5rem;font-family:var(--mono);font-size:.82rem}
.health-bar{width:64px;height:7px;border-radius:100px;background:var(--paper-2);overflow:hidden}
.health-bar i{display:block;height:100%;border-radius:100px;background:var(--pine-bright)}
.health-bar i.gold{background:var(--gold)}.health-bar i.rust{background:var(--accent)}.health-bar i.pine{background:var(--pine-bright)}

.comp-grid{display:grid;grid-template-columns:1.4fr 1fr;gap:1.1rem}
@media(max-width:820px){.comp-grid{grid-template-columns:1fr}}
.a2p-meta{display:grid;grid-template-columns:1fr 1fr;gap:.8rem;margin:1rem 0}
.a2p-meta>div{display:flex;flex-direction:column;gap:.15rem}
.a2p-meta .muted{font-size:.72rem;text-transform:uppercase;letter-spacing:.05em}
.a2p-note{padding:.6rem .9rem;border-radius:var(--r-sm);font-size:.86rem;font-weight:600;background:var(--paper-2)}
.a2p-note.pine{background:var(--pine-soft);color:var(--pine)}.a2p-note.gold{background:var(--gold-soft);color:var(--gold)}.a2p-note.rust{background:var(--accent-soft);color:var(--accent-d)}
.a2p-actions{display:flex;gap:.45rem;flex-wrap:wrap;margin-top:.9rem}
.deliv{display:grid;gap:.55rem;font-size:.9rem;margin-bottom:1rem}
.chk{display:inline-grid;place-items:center;width:18px;height:18px;border-radius:50%;font-size:.7rem;margin-right:.4rem;font-weight:700}
.chk.on{background:var(--pine-soft);color:var(--pine)}.chk.off{background:var(--paper-2);color:var(--muted)}
.deliv-stats{display:flex;gap:1.4rem;padding-top:.8rem;border-top:1px solid var(--line)}
.deliv-stats b{font-family:var(--mono);font-size:1.3rem;display:block}
.deliv-stats span{font-size:.74rem}

.ck-list{display:grid;gap:.4rem;margin-top:.4rem}
.ck-row{display:flex;align-items:center;gap:.7rem;padding:.6rem .8rem;border:1px solid var(--line);border-radius:var(--r-sm);cursor:pointer;transition:.15s}
.ck-row:hover{border-color:var(--ink-2)}
.ck-row input{position:absolute;opacity:0;width:0;height:0}
.ck-box{width:22px;height:22px;border-radius:6px;border:2px solid var(--line);display:grid;place-items:center;font-size:.8rem;font-weight:800;color:#fff;flex-shrink:0}
.ck-row.done{background:var(--pine-soft);border-color:var(--pine-bright)}
.ck-row.done .ck-box{background:var(--pine-bright);border-color:var(--pine-bright)}
.ck-row.done .ck-label{color:var(--pine)}
.ck-label{font-size:.92rem;font-weight:500;display:flex;align-items:center;gap:.5rem;flex-wrap:wrap}
.req{font-size:.62rem;text-transform:uppercase;letter-spacing:.05em;background:var(--accent-soft);color:var(--accent-d);padding:.1em .5em;border-radius:100px;font-weight:700}

.form-2{display:grid;grid-template-columns:1fr 1fr;gap:.7rem}
@media(max-width:560px){.form-2{grid-template-columns:1fr}}
.form-2 button{grid-column:1/-1}
.switch-row{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:.5rem 0}
.switch-row>span{font-size:.92rem}
.integ-row{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:.7rem;border:1px solid var(--line);border-radius:var(--r-sm)}
.hr{border:none;border-top:1px solid var(--line);margin:1rem 0}
.tiny{font-size:.76rem}

/* ============ v2: revenue · reactivation ============ */
.kpi.big{flex:1;min-width:130px}
.kpi.big .kpi-v{font-size:1.7rem}
.kpi-v.pine{color:var(--pine)}.kpi-v.gold{color:var(--gold)}
.revenue-grid{display:grid;grid-template-columns:1.3fr 1fr;gap:1.1rem;margin-top:1.1rem}
@media(max-width:820px){.revenue-grid{grid-template-columns:1fr}}
.goal-bar{height:12px;border-radius:100px;background:var(--paper-2);overflow:hidden}
.goal-bar i{display:block;height:100%;border-radius:100px;background:linear-gradient(90deg,var(--pine-bright),var(--pine))}
.rev-by-plan{display:grid;gap:.6rem;margin-top:1.1rem}
.bar-row{display:grid;grid-template-columns:120px 1fr 70px;align-items:center;gap:.7rem;font-size:.88rem}
.bar-row .bar{height:8px;border-radius:100px;background:var(--paper-2);overflow:hidden}
.bar-row .bar i{display:block;height:100%;background:var(--accent);border-radius:100px}
.bar-row b{text-align:right;font-family:var(--mono)}
.rx-hero{background:linear-gradient(135deg,var(--pine-soft),var(--card))}
.rx-run{display:flex;gap:.8rem;align-items:flex-end;margin-top:1rem;flex-wrap:wrap}
.rx-run label{display:flex;flex-direction:column;gap:.3rem;font-size:.8rem;color:var(--ink-2);font-weight:600}
.rx-run input{width:120px;padding:.6em .8em;border:1px solid var(--line);border-radius:var(--r-sm);font-family:var(--mono);font-size:1rem}

/* ============ v3: onboarding wizard ============ */
.wiz-note{background:var(--pine-soft);border:1px solid var(--pine-bright);border-radius:var(--r-sm);padding:.8rem 1rem;font-size:.88rem;color:var(--pine);line-height:1.45}
.wiz-steps{display:grid;gap:.4rem;margin:.4rem 0 .2rem;padding:.8rem 1rem;background:var(--paper-2);border-radius:var(--r-sm);font-size:.84rem;color:var(--pine);font-weight:600}

/* ============ v4: reports · auth ============ */
.rep-head{display:flex;align-items:flex-end;justify-content:space-between;gap:1rem;margin-bottom:1.1rem;flex-wrap:wrap}
.rep-title{font-family:var(--font-display);font-weight:700;font-size:1.6rem;letter-spacing:-.02em}
.rep-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:1rem}
@media(max-width:760px){.rep-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:460px){.rep-grid{grid-template-columns:1fr}}
.rep-card{background:var(--card);border:1px solid var(--line);border-radius:var(--r-lg);padding:1.3rem}
.rep-v{font-family:var(--mono);font-weight:600;font-size:2rem;letter-spacing:-.02em}
.rep-v.pine{color:var(--pine)}.rep-v.gold{color:var(--gold)}
.rep-l{font-weight:700;margin-top:.2rem}
.rep-s{color:var(--muted);font-size:.84rem;margin-top:.15rem}
.rep-list{list-style:none;display:grid;gap:.7rem;margin:.2rem 0 0;padding:0}
.rep-list li{padding-left:1.4rem;position:relative;font-size:.95rem;color:var(--ink-2)}
.rep-list li::before{content:"✓";position:absolute;left:0;color:var(--pine-bright);font-weight:800}
.rep-list b{color:var(--ink)}
.side-logout{background:none;border:none;width:100%;text-align:left;cursor:pointer;font:inherit;color:var(--ink-2)}
@media print{.sidebar,.topbar,.rep-head button{display:none!important}.main{margin:0!important}.view{padding:0!important}}